All of our products set a very high standard in quality and durability.
However, even with our products a defect can not be entirely ruled out.
Should you have purchased a product with a fault and to make sure a complaint or repair will be handled as quick and easy for you, we ask you to follow the steps mentioned below:

Step 1

Please send an email to info@brandzperformace.co.uk  with the following information:

• Name, address and telephone number
• Customer number and/or invoice number
• Part number and product name
• Statement whether it is a warranty case (24 months from date of purchase) or charged repair
• Detailed description of the complaint
• Vehicle information (manufacturer / model / type / engine / year of construction)

Step 2

We will record the warranty/repair into the system and email you a returns number.
We kindly ask you to provide this number at all inquiries.

Step 3

Send the cleaned and well packed parts, indicating the returns number to the following address:
Brandz Performance Industries, 2 Fairway Close West Drayton , Uk.

Step 4

After receipt of these parts, they will be repaired immediately and sent back to you. 
Please provide the returns number at all inquiries.